Contact
Talk to a person. We call you back.
We are a small team in early beta. Email info@solacememories.com, which the founders read, or leave your name and number, and we call you. The setup-call form takes about a minute, it is free, and it commits you to nothing.
Who to ask, and how
New here, or just curious
Use the setup-call form even if you only have a question. Tell us on the call what you would like to know; nobody will sell you anything.
Already a family with us
Use the phone number or message thread you already have with the person who set up your sessions. Sign in to open your family page.
Senior living communities
Use the same form and choose “In a senior living community”. We call you to talk through a pilot.
Privacy, removal and consent requests
For removal or consent requests, tell the person who set up your sessions, on the phone number or thread you already have, or email info@solacememories.com. Either route works if you want a session, a clip or everything removed. A storyteller can also simply say so to Mai in a session, in their own language. How consent and removal work.
Our public contact address
We do not list an office address or a phone line. Email info@solacememories.com — the founders read it.
In an emergency
Solace Memories is not a medical or emergency service, and Mai cannot call for help. If someone is in danger, call your local emergency number.